Drain Claim

Claim 4 Drains

When our Approved Contractor Arrived At Your Property and  discover a blockage in the drain, toilet or sink they will carry out a unblock by the use of manual rods or jetting equipment, once they have cleared the blockage they will then use a camera to carry out a look-and-see only camera to see what was causing the blockage. If our Approved Contractor finds out that you have damage to your drainage system and they believe that this could be an insurance related claim they will carry out a full CCTV drain survey which will be put on a DVD and a written report at no cost to you. If you have accidental damage cover, the cost of the CCTV survey will be put onto the claim as well as the repairs and this will all be paid for by the insurance company, apart from any excess you may have on your policy.

What We Require From You

For us to be able to manage your claim Drain 24/7‘s Claim 4 drain will require authorization from you to allow us to be able to talk to your insurance company on your behalf and to be able to handle your claim.

Claim4 Drain Letter of Authority (pdf)

So we will require you to download and print out the documents which are listed above please fill out the form please remember to sign it and email back to us or if you prefer post them to us.Email Address info@claim4drain.co.uk or post to Drain 24/7‘s Claim 4 Drain Dept Pentax House Northolt Road South Harrow Middlesex HA2 0DU

We will Advise you what will happen next

Drain 24/7‘s Claim 4 Drain Dept  will be able to talk to your Insurance Company on your behalf we know the terminology and what the Insurance Companies need and will get the work carried out at no cost to you apart from the excess stipulated on your insurance policy.

We Will Help You Every Step of the Way

Drain 24/7‘s Claim 4 Drain will guide you every step of the way from the moment you call us till we sign off on the job. We will Handle your Claim for you Drain 24/7‘s Claim 4 Drain will speak to your insurance company on your behalf when any problems found are caused by accidental damage.Take Away the Worries and Stress We know the terminology and what the Insurance Companies need from documentation and CCTV Surveys, so you do not have to worry or stress.

My Insurers Said I Have Too Used There Approved Contractor

No that is not true your insurance policy provides financial compensation for costs incurred by you as a result of an insured peril.  If you own your property, then legally you can insist on using a particular approved contractor, but not your insurers.  Your insurers can impose a financial limit on repairs if their approved contractor could repair for a lower cost.  However all of our approved contractors operate a price match policy, so the most you will ever have to pay to use us is your policy excess – Not a penny more.

I am Not Sure That Drains Are Insured

Many of the defects found in domestic drains are normally covered by the home owners bricks and mortar insurance policy, Root growing from tree into the drains, damage that results from fractured or Broken, collapsed, deformed or cracked pipes can be due to movement in the ground, or pipes can fracture due to a root growing or heavy vehicle driving over the ground above.That can be classed as accidental damage should be covered the next step is to send a CCTV camera down the drain to inspect for blockages or a collapse The CCTV Survey will show how the problem is being caused and if the problem is associated with accidental damage we can perform or arrange any repairs and any costs (save excess) through your insurance company.

What’s Causing The Problem?

That your drain could be damaged broken because of roots from trees that may have broke through or fractured you may also have ground movement underground which  could possibly be putting pressure on the pipe work joints causing the pipe work to be out of line and our Drain 24/7‘s Claim 4 Drain Dept can get the repair carry out (at no cost to you) under your accidental damage policy root can grow into the drains through pipe joints, cracked pipes or manhole walls.The next step is to send a CCTV camera down the drain to inspect for blockages or a collapse. Locating the Problems Drain 24/7‘s Claim 4 Drain Dept  will be albe to determine how the blockage is being caused. This may involve a CCTV Drainage Survey.

Insurance

Drain 24/7‘s Claim 4 Drain Dept  will contact your insurance company and we will clarify that your insurance policy covers you for accidental damage  before any work we start.

You may Not Be Aware or Know

That your drain could be damaged broken because of roots from trees that may have broke through or fractured you may also have ground movement underground which  could possibly be putting pressure on the pipe work joints causing the pipe work to be out of line and our Drain 24/7‘s Claim 4 Drain Dept can get the repair carry out (at no cost to you) under your accidental damage policy.

If you have Accidental Damage Cover

We will be able to talk to your Insurance Company on your behalf and get the repair work carry out (at no cost to you) we know the terminology and what the Insurance Companies need to get the work carried out (at no cost to you) You may or may not have to pay your excess depending on your policy.

The benefit of calling Drain 24/7‘s Claim 4 Drain

Is that you you will pay nothing to Drain 24/7‘s Claim 4 Drain because we are confidant that we will get you what you deserve because we have the knowledge and experience you can certainly relax knowing that our Drain 24/7‘s Claim 4 Drain are on the case.

What does it Cost Me

If you have accidental damage cover we will get the unblock and the  repairs carry out (at no cost to you) Our engineers will carry out a-look-and-see only camera survey to see what was causing the blockage. If our engineers find out that you have damage to your drainage system and they believe that this could be an insurance related claim they will carry out a full CCTV drain survey which will be put on a DVD and a written report (at no cost to you) If you’ve got accidental damage cover the cost of the CCTV survey will be put onto the claim as well as the repairs and this will all be paid for by the insurance company apart from you may have an excess on your policy to pay.

What happens if my insurers won’t pay?

In the unlikely event that your insurance policy does not provide cover for accidental damage to your drain, Drain 24/7‘s Claim 4 Drain will send you a copy of our approved contractor report and they estimate you can decide if you want to pay privately for the repairs or not.